Authorized retailers will be able to look at and shop from our exclusive online wholesale catalogue. Prices are subject to change without notice, and shipping costs and taxes will be added on a per location basis.

A minimum order of $200 is required for opening orders with no requirements in terms of pieces, colours or styles. The relevant paperwork, payment info, shipping details, etc. for all orders will be communicated through email. An active email is required.

No minimum order for reorders.

We are passionate about providing our stockists with the resources they need to sell our designs. A full image library is available for online, social media or print-based promotional purposes. Each piece in our collections is professionally photographed and available as a high-resolution download.

All orders of in-stock items will be dispatched in 3 - 4 business days. If stock is low or items are temporarily out-of-stock, orders will be dispatched in around 2-3 weeks and details will be communicated via email. In both cases, payment will be processed on the ship date

Due to the volume of orders placed after trade shows, lead time will be communicated via email on a case-by-case basis. We will definitely do our best to meet any requested time frame.

All major credit cards are acceptable forms of payment. Shipping and associated taxes will be calculated, added to your order, and communicated via invoice. We reserve the right to use our discretion as to the carrier selected for any shipment. Please add a note if a specific shipping carrier is requested.

Please inspect your shipment immediately upon arrival. Contact us within 10 business days of receipt to discuss any goods damaged during shipping. At this time, damaged goods are handled on a case-by-case basis. However, damaged goods must be identified and documented with photographic evidence for our records. Damaged merchandise that meets qualifications may be returned and will be replaced with new merchandise at no additional cost. Returns after 10 days when no damage has incurred have a minimum 20% restocking fee. In these cases, the client must pay shipping to return the product.

We are not offering consignment arrangements at this time.

We do not supply product samples free of charge.

We understand that every retailer has their own concerns and challenges. The above policies are general guidelines and exceptions will be considered under some circumstances. Please reach out and let us know if you have any questions: hello@plumtreehandmade.ca